Frequently Asked Questions

Click on the questions to see answers!

How do I upgrade, downgrade, or switch to a different package?

Click the "change membership plan" button under your profile photo to upgrade, downgrade, or switch to a different package.

How do I change my credit card?

To change your credit card details, go to your billing information under the account tab and update your payment details there.

How do credits work?

To learn more about how credits work, you can click the link. We reward members with credits and preserve revenue by issuing credits.

Can I remove a fake review?

Removing a review on your own would be unfair, but you can report fake reviews for our team to review.

Does Texnav have an affiliate?

We don't have an affiliate program, but we do have an option to earn credits. You can use these credits for monthly subscriptions or other products. Click here to learn more about how credits work!

How do I stop my hosting or marketing monthly subscription services?

To stop your hosting or marketing monthly subscription services, open the account tab from the left menu, click "billing information," then click on the cancel icon next to the product you want to stop.

How do I get a verified badge?

You will see a "Verify Your Profile" link in your Dashboard under Account Details.

How do I reset my password?

Click here to reset your password.

How can I unsubscribe from the newsletter?

Click here to visit the unsubscribe page.